Virtual Classroom
Entry Certificate in Business Analysis (IIBA-ECBA) Certification Exam Prep
Prepare for the IIBA®-ECBA™ certification with this comprehensive exam prep course. Gain foundational knowledge of business analysis concepts, tools, and techniques aligned with the BABOK® Guide, and build the skills needed to succeed as a junior business analyst and pass the ECBA™ exam with confidence.
Virtual Classroom
Evolving into the Managers Role
This course supports new and aspiring managers in successfully transitioning into leadership roles. Learn essential management skills such as delegation, communication, performance management, and team development to confidently lead with impact and align with organizational goals.
Virtual Classroom
Evolving Into the Supervisors Role
Designed for new and aspiring supervisors, this course provides the essential skills to manage people, processes, and performance. Learn how to transition from team member to leader, communicate effectively, delegate tasks, and handle supervisory responsibilities with confidence.
Virtual Classroom
Expanding Your Emotional Intelligence
This course helps professionals enhance their emotional intelligence to build stronger relationships, manage stress, and lead more effectively. Learn to recognize and regulate emotions, improve empathy, and communicate with greater impact in both personal and professional settings.
Virtual Classroom
Extending Your Sphere of Influence
This course empowers professionals to expand their impact beyond their immediate role by building trust, strengthening relationships, and influencing others without formal authority. Learn practical strategies to communicate persuasively, collaborate effectively, and drive positive outcomes across teams and departments.
Virtual Classroom
Facilitation Skills Workshop
This interactive workshop equips participants with the techniques and confidence to effectively facilitate meetings, discussions, and group activities. Learn how to manage group dynamics, encourage participation, handle conflict, and guide teams toward productive outcomes through skilled facilitation.
Virtual Classroom
Foundations of Customer Service
This course introduces the core principles and best practices of exceptional customer service. Participants will learn how to communicate effectively, handle customer inquiries and complaints professionally, and build lasting customer relationships that drive satisfaction and loyalty.
Virtual Classroom
Foundations of Public Speaking
This course builds essential public speaking skills to help participants speak with clarity, confidence, and impact. Learn how to organize your message, engage your audience, manage nervousness, and deliver presentations effectively in any setting.
Virtual Classroom
Implementing Mindfulness
This course introduces practical mindfulness techniques to enhance focus, reduce stress, and improve emotional well-being. Participants will learn how to integrate mindfulness into their daily routines to boost productivity, resilience, and overall mental clarity in both personal and professional settings.
Virtual Classroom
Influencing Without Authority
This course teaches professionals how to lead, persuade, and drive outcomes without relying on formal authority. Learn key strategies for building trust, communicating persuasively, and navigating organizational dynamics to gain support and inspire action across all levels.
Virtual Classroom
Leadership Excellences for Senior Managers
This advanced program empowers senior managers to refine their leadership capabilities, drive strategic initiatives, and lead high-performing teams. Through practical tools, executive-level insights, and interactive sessions, participants will enhance their decision-making, influence, and organizational impact.
Virtual Classroom
Making the Right Decisions Under Pressure
This course equips professionals with practical strategies to stay focused, think clearly, and make confident decisions in high-pressure situations. Learn how to manage stress, assess risks, and respond effectively when it matters most.











