Virtual Classroom
Microsoft Dynamics 365 Customer Service (MB-230T01)
MS Dynamics 365 for Customer Service provides every association with an open door for the success of the customer.
Virtual Classroom
Cisco Webex Teams Collaboration Workshop (WXTW)
Cisco Webex Teams is an app-centric, cloud-based service that provides a complete collaboration suite for teams to create, meet, message, call, care, whiteboard, and share, regardless of whether theyƒ??re together or apartƒ??in one continuous work stream before, during, and after meetings.
Virtual Classroom
PMP Deep Dive Hybrid Online
This complete exam preparation package uses animated video, an in-depth study guide, hundreds of sample exam questions, and interactive learning activities.
Virtual Classroom
Microsoft Dynamics 365 Commerce Functional Consultant (MB-340)
Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application.
Virtual Classroom
Dynamics 365 Business Central Developer (MB-820T00)
A Dynamics 365 Business Central developer develops apps that extend Business Central. This can include creating new modules and modifying existing modules. The developer can add new business logic or change existing business logic by using events
Blended Learning
Certified Agile Scrum Master
This course will ensure that you gain the exact skills set as discussed before, as well as, it is guaranteed that you gain sufficient understanding of the concepts and skills of the Scrum methodologies and the Agile framework.
Virtual Classroom
MS-4019: Create a no-code Copilot agent for Microsoft 365 SharePoint
Unlock the power of no-code agents to automate business processes effortlessly
Virtual Classroom
MS-4018: Draft, analyze, and present with Microsoft 365 Copilot
Master Microsoft 365 Copilot to draft, analyze, and present with AI-driven efficiency
Virtual Classroom
MS-4021 Copilot Immersion Experience
Unlock the power of Microsoft 365 Copilot to enhance productivity and streamline business operations. Learn to craft contextual prompts that drive efficiency and automation. Optimize decision-making, automate repetitive tasks, and enhance collaboration with AI-driven insights.
Virtual Classroom
Work smarter with AI (AI-3025)
The AI-3025: Work Smarter with AI course is designed to help individuals enhance productivity and creativity by leveraging Microsoft Copilot, an AI-powered assistant integrated within Microsoft 365 applications
Virtual Classroom
Build a foundation to extend Microsoft 365 Copilot (MS-4014)
Discover how to extend Microsoft 365 Copilot by integrating plugins, Graph connectors, and declarative agents, enabling tailored solutions for enterprise needs.
Virtual Classroom
Customer Service
This workshop will look at all types of customers & how we can serve them better. Students will be provided a strong skillset including in-person & over the phone techniques, dealing with difficult customers, and generating return business.