Email Etiquette

About This Course:

Did you know that employees spend an average of 28% of their workweek managing emails? That’s over 11 hours dedicated to this single task every week! Ensuring your emails are clear, professional, and effective can save time, prevent misunderstandings, and foster stronger communication.In the Email Etiquette course, you’ll learn how to craft concise, impactful messages, avoid common email pitfalls, and establish a polished, professional tone that resonates with recipients.

Course Objectives:

• By the end of the course, you will have mastered best practices for professional email communication, enabling you to craft clear and impactful messages with confidence. You will learn how to navigate organizational email policies effectively, ensuring compliance and professionalism in workplace correspondence.

Audience:

• This course is designed for individuals seeking to enhance their digital communication etiquette on a more basic level. Upon completion, participants will emerge with the ability to communicate effectively and professionally via email, thereby contributing to personal and organizational success.

Prerequisites:

• Are familiar with basic email and internet use

• Have access to an email platform for practice (e.g., Outlook, Gmail)